Payment information for Retreat South

Your treatment at Retreat South is as individual as you are

When choosing Retreat South for your treatment, please be aware that you will need to pay for your treatment. Each treatment includes meals, accommodation, creative and health activities, as well as counselling. The severity of your condition and specific requirements will influence the length of stay required. It may also influence the elements involved in your treatment.

This in turn influences the costs you may incur. At Retreat South, you receive support from a team of highly trained professionals. You’re also taking advantage of chef prepared meals, pet care and other supporting activities in your journey to wellness. As the treatment and the length of stay depends on your needs, each person is assessed on a case-by-case basis.

Once we’re aware of your situation and have received any files from a medical referral, we will also conduct a minimum of one interview with you. From here, we’ll take into account your circumstances and what sort of treatment is required, and we will provide a costing to you.
Just as the treatments at Retreat South are not one size fits all, neither are the coverage and financial support options available. We recommend you consult your health insurer, workplace, personal accountant.

Offsetting costs through different channels

Retreat South will provide you a cost estimate for treatment based on the assessment we conduct with you. Payment is required to facilitate your treatment.

There is no one body that covers all the services we provide under payment schemes. What receives coverage depends on your individual treatment requirements. And the access networks available to you. Some ways to reduce cost used by our past patients have included:

  • Corporate support programs through employers
  • Tax deductions

This is based on your individual coverage and circumstances. It’s best to consult the applicable institution and/or governing body for finer details.

Exceptional circumstances

In certain circumstances, you may be able to apply for your superannuation to cover your treatment.

This is available via exceptional circumstances clauses offered by the Department of Human Services.

In these instances, the DHS will assess early access to your super based on compassionate grounds. These grounds can include medical procedures to treat life-threatening illnesses such as addiction. We recommend you contact the Department of Human Services for further information.

PLEASE NOTE: The information supplied is a guide only. We strongly recommend you do you own research to identify your available options. We will work with you to provide documentation you may need to supply to an employer, health insurer and/or government department. We cannot guarantee your acceptance into any kind of program.

Finance to aid with payment

Through Medi Credit, you can finance your treatment at Retreat South on a finance program.

Medi Credit operates as a lending service along the same lines as other forms of credit or personal finance. Only MediCredit helps you get credit to pay for medical treatments.

Medi Credit are specialists in medical finance and will assist you in your application. You can find all the information you need about their services via the Medi Credit website.

If you would like to apply for Medi Credit, you can make an online application.

If you wish to discuss your personal circumstances in relation to Medi Credit or any of the options listed above, please contact us and/or the provider directly.